Megabus: Travelers Beware!

If you must travel by a “Megabus” (operated by the Coach USA), try to first go through the following check-list:
Is the bus road-worthy?
Are the tires of the bus in good condition?
Are you prepared to wait in one spot forever in case the bus develops a mechanical fault?
If only my daughter had done the above, she would not have been subjected to the stressful and traumatic experience of yesterday.
The young lady had the misfortune of getting on a Megabus at Washington DC on her way to Delaware. Thirty minutes into the journey, the bus developed a fault and for several hours, the passengers were stranded on the highway as they waited “forever” for a mechanic to come fix the problem. In the meantime, the hapless passengers had no water to drink and no food to eat.
The most pathetic aspect of it all was that Megabus or CoachUSA had no contact address or phone number by which the passengers could reach the corporate office of the establishment. The company’s website itself only contained the various ways tickets could be booked and money paid. The customers’ reviews were however a major pointer to the quality of service offered by Megabus. Many of the reviews were absolutely negative with several horror stories
When my daughter finally arrived her destination (Delaware), she was about eight hours late!